Continuing on with the AS9100D “shall series”…
There are 25 “shalls” in the Support requirement, beginning with the top level shall “The organization shall determine and provide the resources needed for the establishment, implementation, maintenance, and continual improvement of the quality management system.”
This support requirement is about providing the people, infrastructure and suitable work environment to operate the business and the QMS. It includes equipment, calibration, employee knowledge and training, document control and communication. These requirements used to be scattered in multiple areas in the old ISO and AS9100 standards, and the new revision has done a great job of putting them under the same umbrella, where they belong.
Contact me to see how I can help you develop your QMS Support process for ISO 2015 or AS9100 2016 as painlessly as possible in your company.