If your company is like most, your QMS has morphed into an unwieldy, overgrown paper monster that gets bigger with every customer & registrar audit. Let me give you 3 compelling reasons to hire The Right Approach Consulting to upgrade your new & improved QMS with you.
- Simple is better. Period. This overlying TRAC foundational philosophy is how we help our clients improve the effectiveness of their QMS. Our typical procedure is 2-4 pages. No operator in their right mind will refer to, much less read, a 15-page procedure or work instruction. And if your operators aren’t using them to do their job, what is the point. Our clients typically experience a 20% – 45% reduction in their QMS documentation. Less procedures, less work instructions better forms. Duplication, crossover and unneeded information and verbiage add length to procedures and overly complicate them.
- Value add. Every single procedure, work instruction, form, checklist, log and task is filtered through the second TRAC foundational philosophy of “does this add value to the organization?” If it does not, it either goes away or is improved so that it does add value. Eliminating non value add activities is not just related to manufacturing operations; it equally applies to your documentation. We make the system work for you, instead of you working for the system. With many companies, everything they do is done just to meet their system requirements, regardless of whether the system is driving organizational improvement. Because companies often don’t really understand what is needed to meet international requirements, they overcompensate by adding redundant procedures, activities and tasks. Our in-depth understanding the international standards inside & out will assure development of a tight, effective QMS.
- 7-page Quality Manual. Yes, you read that right, and one of the 7-pages is for your company background and approvals! The third TRAC foundational philosophy of “only say it once” allows for a 7-page quality manual that will pass any ISO or AS audit. The average company’s quality manual is anywhere between 25-50 pages long. This is primarily due to not understanding the purpose of a quality manual. Auditors and customers don’t want a regurgitation of the international standard, or the cliff notes version of all your QMS procedures. The other major problem wit not following this TRAC philosophy, not only with the quality manual, but throughout your QMS, is that you are setting yourself up for audit findings. Having to constantly sync document and system changes in multiple documents because it is discussed/referenced in multiple locations is a QMS maintenance nightmare. And Capt. Edward A. Murphy, of Murphy’s Law fame, guarantees that the one place you miss syncing the change is the one that the auditor will find.
Contact me to see how TRAC can upgrade your QMS for ISO 2015, AS9100 2016 or just to improve your company. In six months. Guaranteed.