Formal improvement teams are arguably the most effective continuous improvement vehicle available to an organization. When resources are scarce, many companies are using their TRB (technical review board) as a CI team. Providing group dynamics and team building training to teams increase their effectiveness exponentially. Companies have come up with some very creative names for their teams, and creativity does help sell the concept to employees (PIT Crews, OpX, Tiger Teams, etc.).
The modern continuous improvement team got its roots back in the 1960’s when my former professor Dr. Ishikawa invented “quality circles”. Teams generally are permanent entities assigned to specific processes, with a cross-functional membership empowered to make organizational decisions. It may also be advisable to rotate some members to provide fresh perspective and prevent team burnout. No matter how you approach it, the old adage has never been more true: two heads are always better than one.
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