“Steve Williams has been instrumental to MPE in many ways. Steve used his experience and expertise to implement a comprehensive Quality Management System that has made a very positive impact throughout our organization … and for our valued customers. He engaged everyone in the company in a positive manner and asked for their input and buy-in. Secondly, he led the process to achieve ISO 13485 Certification, which is the implementation of processes to design and manufacture medical devices. Finally, he created the development of Operational Excellence Teams (OpX) throughout our manufacturing facilities.
Under his guidance, these Teams drove improvements in productivity and helped reduce costs and scrap. Steve is a very strong leader with excellent communication skills and process improvement expertise. He is a well-recognized speaker and writer on business topics. He has written very practical articles and books on lean, quality, continuous improvement, and operational excellence. I rely heavily on Steve for insights, advice, and best practices to improve our operation and our service to customers globally.”
Gary R. Les
President/CEO – Midwest Products & Engineering
Milwaukee, WI / Monterrey, Mexico
“In plain English Steve Williams is the best person I know to come into your company and make it better. Steve can help you with everything (except sales and marketing; I do that!) from process improvements and validation to attaining quality system certifications. Steve has all of the skills, experience and knowledge to make you better, and just as important, he is a good guy who is a true pleasure to work with.
In addition to Steve’s operational expertise, I would be remiss if I didn’t also mention his “Learn How to Speak CM” service offering. The truth is this: If you are manufacturing anything today you are going to have to work with contract manufacturers; whether you like this shift from the OEM customer or not, you’re going to have to deal with them. So why not learn how. With his vast inside knowledge of how CM’s think, act and do business there is not one better person to guide you to success when dealing with contract manufacturers.
If you want to see your company improve to the point of being the best in your industry…bring in Steve Williams…it’s only common sense.”
Owner – D.B. Management Group L.L.C.
“I’ve have had a business relationship with Steve for over a decade. He’s a solid PCB and EMS professional, an expert on “Lean” manufacturing and “Quality”, and is a well-respected columnist and author. He has produced over 40 columns and articles for I-Connect007 publications as well as an eBook, Survival is not Mandatory on lean manufacturing, which has been downloaded 14,000 times across 50+ countries. I look forward to working with Steve for many more years.”
Publisher – I-Connect007
“Sometimes “Quality” is difficult to pinpoint, because it can mean different things to different people. After my years of experience firefighting and team building, I believe the wisdom Steve brings to the table can be valuable for companies to build a good foundation in understanding and applying quality concepts. In particular, his “guerrilla tactics to pass any audit” is a must-have methodology for anyone who is getting ready to be audited. These tips and information can be a matter of success or failure in an audit.”
Director of Quality & Engineering – Foxconn
“Steve Williams’ approach is to weave historical quality perspectives with modern business needs to craft a comprehensive quality system that I have personally witnessed him implement. I particularly appreciate his understanding of the synergy of Lean and Six Sigma, and why Quality needs both. Often overlooked by other “experts” is execution; exactly HOW to implement the key elements of an effective quality system. While many others specify WHAT must be done, Steve teaches HOW with proven techniques and templates that any company can implement.”
Electronics Group Director, Quality – Crane Aerospace & Electronics
Certified Six Sigma Master Black Belt
“I have known Steve Williams for quite a few years and have had the pleasure of editing quite a few of his books. He is probably the most knowledgeable person I know in lean and quality issues. It has been a pleasure working with Steve; when you edit someone’s writings you get to know the inner person. Steve was always kind and agreeing even when he did not like my suggestions. I know you will find Steve very helpful in any endeavor you chose with him.”
President – DMRPCB.com
“I can’t say enough about the transformation; due to competitive pressure the goal was to attain ISO 9001 certification within a very short 12 months and Steve came in and led the company to this end. His quality system was simple & highly effective, and the most remarkable accomplishment was Steve’s ability to get full buy-in from the employees and train them to be self-sustaining. Aside from the financial & performance improvements, we are now winning contracts the ISO requirement previously prevented us from quoting.”
CEO – Viktron
“Steve’s engineering, manufacturing, quality and strategic sourcing experience permeates his obvious passion for organizational excellence. Steve is especially skilled at developing strong, mutually beneficial, “win-win” relationships between his company and its customers. I have long respected Steve’s work, but my impression was that lean & quality didn’t really apply to Custer Consulting Group’s small market research business. I was very wrong! Working with Steve on the methodology of organizational change and the need for lean practices caused me to reexamine “the way we have always done things’ with an emphasis on eliminating non value-added activities.”
President – Custer Consulting Group
“Steve Williams has provided the readers of The PCB Magazine with valuable industry insight and a unique voice since its launch in 2011. His monthly column, Point of View, combines his deep understanding of the electronics manufacturing industry and people, with a real-world practicality that educates and inspires. His contribution each month is consistently among our most highly-read pieces, and he is every editor’s dream to work with: professional, knowledgeable, and of course, on time.”
Managing Editor, The PCB Magazine